FAQs

HOW CAN I PAY FOR MY ORDER?

We accept all major debit and credit cards e.g. Visa, MasterCard and American Express.

We also accept PayPal, which entitles you to PayPal's trusted Buyer Protection.

 

HOW MUCH IS SHIPPING?

On orders over £20, shipping is completely FREE. No ifs. No buts. Guaranteed.

On orders under £20, shipping is £3. However, all of our watches are over this threshold. Therefore, shipping on all of our watches is FREE.

 

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

The average delivery time is approximately 2-3 weeks.

In the unlikely case that you still have not received your order within 6 weeks, then we will contact you to resolve the issue by offering you a full refund. Saying this, most orders take the average 2-3 weeks to arrive.

Please be assured that your order from us will definitely be worth the wait!

 

CAN I RETURN MY ITEM IF I DON'T LIKE IT?

Absolutely! If you are not completely satisfied with your item or simply change your mind, then please return it to us within 21 days of your purchase and we will refund you the full amount.

For more information please see our Refund Policy.

 

HOW ARE YOUR WATCHES SO AFFORDABLE?

We work directly with the factories who produce watches for the big brands, however, we simply skip the rebranding stage in order to save you money.

Simple.

 

IS THIS SITE SAFE TO USE?

100%. We are a legitimate company based in the UK with many happy customers!

If you have any further questions or just want to chat, then please don't hesitate to pop us an email at support@watchmoodl.com or send us a message via our Contact Us page.